ITC Couture Collection Ambiance

Your flooring is handled with the utmost care by specialist flooring couriers who guarantee that your floor will be delivered appropriately in perfect condition.

Delivery is to direct ground floor (access permitting), and provided by a one-man delivery service. If access is difficult, a curb-side delivery will be done.

Please note, drivers may need assistance for larger orders. The driver will contact you 30 minutes prior to arrival in most cases.

Delivery will take from 3 working days of the order being placed before 12pm. Deliveries are Monday-Friday. Next Day Delivery is available on most artificial grass & underlay orders. 

Please allow approximately 10-14 working days for some Associated Weavers and Balta products, where we have the Associated Weavers or Balta in stock (select colours; Invictus Magnificus, Invictus Sirius, iSense Serenity, Satino Royale) these can be delivered in approximately 3-4 working days subject to availability.

If you have a specific delivery date(s) in mind, simply select the desired date(s) on the 'Delivery Details' calendar when confirming your order at checkout, and we will do our best to deliver on your preferred date, though this date may not be guaranteed.

We will contact you to book in your delivery date in advance at your earliest convenience. We recommend not to book your fitting until our team have been in touch to liaise and confirm your delivery. 

For more information on delivery check out our National Delivery page.

We also ship internationally, for more information please contact our team or check our International Shipping page.